Privacy Policy

This Privacy Policy governs the manner in which Echo collects, uses, maintains and discloses information collected from users (each, a "User") of the echoprayer.com website ("Site") and/or the Echo mobile app ("App"). These policy applies to the Site, App and all products and services offered by Echo.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, sign up in the app, use the app, and in connection with other activities, services, features or resources we make available on our Site or through the App. Users may be asked for, as appropriate, name, email address and individual preferences. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site or App related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site or App. Non-personal identification information may include the browser name, the type of computer/phone and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use "cookies" to enhance User experience. The User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies, or to alert them when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

Echo may collect and use User’s personal information for the following purposes:

To send emails or push notifications  
One of the main services of the Echo app is the sending of email reminders or push notification reminders for prayers. These are sent with the User’s own content that is entered through the App, or with content entered by others and shared with the User. We may use a User’s name and email address for these notifications. We may occasionally also send other emails such as company news, updates, related product or service information, etc, and we will use your basic personal information to respond to inquiries, questions, and/or other requests. You may at any time change your preferences or turn off notifications, which will alter or cease the specific notifications you receive. You may also cancel your account at any time, in which case we will cease sending you reminder emails, but you may continue getting shared content from others until you specifically turn off those notifications. We may use a third-party mailing list service for company announcements or occasional marketing emails, and you may need to unsubscribe from these emails separately other types of emails.
To determine if contacts are Echo users
If a User gives permission for the app to access their contact list / address book, the app will determine if they have existing Echo accounts or not. This functionality is used is to display an indication to the User that some specific contacts are existing Echo users (for their convenience). No personal information is sent to our servers, or stored/shared/used for any other reason.
To improve customer service 
Information you provide helps us respond to your customer service requests and support needs more efficiently.
To personalize user experience 
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site and App.
To improve our Site and App 
We may use feedback you provide to improve our products and services.
To send you curated offers
We may partner with a 3rd-party marketing company to email you curated offers. You may unsubscribe from these if you would not like to receive them. We will not share information about anyone who you add to groups, feeds or shared prayers, and they will not receive marketing emails unless they sign up for Echo on their own.

Information you choose to share

One of the core features of the app is the ability to share prayer requests with individuals or groups. These features are optional, and it is possible to use Echo simply as an individual tool with no sharing. By using any of the sharing or group features, you are purposely allowing others to see content that you've created in Echo. You should take care when choosing what to share and with whom, since your prayers may be personal.

There are also messaging features build into the app. Using messaging or commenting is optional, and you should take care to post only information that you want others to see.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, password, and other information and data stored on our Site or in the App. All information is transferred over secure, encrypted SSl/HTTPS transport protocols.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with others for the purposes outlined above.

Data retention

We only retain personal information while there is a business need for it. We do store IP addresses for security purposes (as one measure among many to protect against and/or track unauthorized access). We store IP addresses only for as long as we have a need for them. If at any time you revoke your consent for us to store your data, notify us at support@echoprayer.com and we will permanently delete it.

GDPR

We adhere to the requirements of the GDPR (European law protecting consumer data and privacy). We apply a privacy-and-security-first approach to our systems, and we regularly assess that risk. In the event of a data breach, we will notify authorities and users within 72 hours of our knowledge of it.

Third parties

We do not share any personally identifiable information with third party services. We do use a limited number of third party services for uses such as analytics and crash reporting. Any third party companies only have access to aggregated or non-personally identifiable information, and we only use services that are GDPR compliant.

Changes to this privacy policy

Echo has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Contacting us

If you have any questions about this policy, the practices of this Site or App, or your dealings with this Site or App, please contact us at:

Echo Prayer
102 Cross Street, Suite 210
San Luis Obispo, CA 93401
contact@echoprayer.com